In dialogue with our customers


Fine Jewellery Brand
Re-defining the customer experience with 3D-printed jewellery.
Sparring Partner for the first mover in directly 3D printed fine jewellery. Development of an innovative sales model that includes the customer in the design process, and therefore creating an exciting customer experience. Creation of the interface to the customer and international business development.
Leading Swiss clinic for psychosomatic medicine
Defining an enhanced patient’s journey and experience mapping. Creating a new way of integrating medication into the healing process.
Defining an enhanced patient’s journey through interdisciplinary Design Thinking workshops. Developping a new and effective methodology to integrate medication in the healing process.


Swiss Watch Group
Developing an innovative retail platform for the watch industry.
Testing a new way of selling watches in a retail pop up concept. Creation of a new experience how to buy watches. Testing the back end availability of products in a real time retail scenario (click & collect). Developing an integrated model for dealers.
Leading Design Brand
Ensuring growth through brand recognition and cross channel harmonisation
Defining the omni-channel strategy and the roadmap for a leading furniture and accessories brand, including customer profiling and customer journey workshops. Business modelling for retail and online rollout. Interim management for Key Accounts.



Fashion Accessory Brand
Managing the start up of a Swiss jewellery brand.
Built from scratch an innovative fashion accessories brand with business modelling, fast prototyping and concept testing with department stores and in a travel retail environment. Founding member of a AG located in Geneva, management of 2 rounds of financing, incubation of a B2B business model.
Master Innovation Summit
Developed and established an annual forum to share best practices in innovation management.
Invented and executed the Master Innovation Summit for 5 consecutive years at Stuttgart Media University with power speeches of industry experts and master students (topics: fast prototyping, Big Data, lean start up, creative disruption and future of retail).













